Privacy Policy

Last updated: December 2024

At LocalBiz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using LocalBiz, you agree to the collection and use of information in accordance with this policy. If you have any questions about this Privacy Policy, please contact us at privacy@localbiz.com.

Information We Collect

•Personal information (name, email, phone number, address)
•Business information (business name, category, location, description)
•Payment information (processed securely through third-party providers)
•Usage data (browsing history, search queries, interactions)
•Device information (IP address, browser type, operating system)

How We Use Your Information

•Provide and maintain our services
•Process transactions and payments
•Send notifications and updates
•Improve our platform and user experience
•Provide customer support
•Comply with legal obligations

Information Sharing

•We do not sell your personal information to third parties
•Share with delivery partners for order fulfillment
•Share with payment processors for transaction processing
•Share with legal authorities when required by law
•Share with service providers who assist in our operations

Data Security

•Encryption of sensitive data in transit and at rest
•Regular security audits and updates
•Access controls and authentication measures
•Secure data centers and infrastructure
•Employee training on data protection

Your Rights

•Access your personal information
•Correct inaccurate information
•Request deletion of your data
•Opt-out of marketing communications
•Port your data to other services
•Lodge complaints with regulatory authorities

Data Retention

•Account information: Until account deletion
•Transaction data: 7 years for tax purposes
•Usage data: 2 years for analytics
•Marketing data: Until opt-out
•Legal requirements: As required by law

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

•Essential cookies: Required for basic platform functionality
•Analytics cookies: Help us understand how users interact with our platform
•Marketing cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

Third-Party Services

Our platform may integrate with third-party services for various functionalities:

•Payment processors: For secure payment processing
•Analytics services: For platform performance monitoring
•Communication services: For notifications and support

These third-party services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@localbiz.com

Phone: +91 98765 43210

Address: LocalBiz, Delhi, India